When it came to rating bathrooms, one impressive … Total silence from the company. Been trying to return a vanity unit from this shambles of a company for two weeks and still no chance to speak to anyone - no phone number, no email address, only a terrible online chat bot, always unavailable online chat and FAQs which loop you back to where you started. I am already 6 weeks without bathtub, unable to have bath or shower. View some of our trusted Trustpilot customer reviews here. Choose and pay for your order. Useful. Just look out for the Add to compare around the site and revisit this link. I am yet to receive the items so cannot review these as of yet. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. Our small and outdated bathroom was in much need of renovation. Adapting a bathroom for disabled or elderly guests. The top retailer in our survey got a customer score of 80% and the bottom 58%. Privacy policy. What a waste of materials, money and time! Said person did not turn up. | Read 15,121-15,140 Reviews out of 90,257 It has been 12 days and no response, so I've gone back to the chat bot solution. Very bad service. Excellent service , good products at good prices. View some of our trusted Trustpilot customer reviews here. Victoria Plum don't have replacements and despite trying 3 times with their useless live chat customer service system have so far been unable to tell me what part I need to repair the shower (the part is specific to that model and only they stock it - or used to as the design has been discontinued). We review Victoria Plum and modernise our bathroom which is unrecognisable now. I bought an expensive bath which developed some discolouration. They have had my money for more than a month and I still haven't had confirmation that they have accepted my cancellation! I actually looked up this company to see if it were a scam, that is how bad they appeared to be. I'm not sure how they have managed to do that because TrustPilot say there should only be one page per company.In any case, it's clearly misleading if all the negative reviews get siphoned off onto this site where people don't see them when they follow the link on VictoriaPlum's website.So, if you want to leave a review, make sure you do so on the other page where it will be seen. A tap cartridge should last years! There was a nick in the chrome on a tap and I asked for a replacement - sent one out without asking for the old one back, so now we have a spare that I will eBay when I get round to it. Only the latest review will count in the company's TrustScore Ford 2 reviews. I am only giving one star as there is no option to give zero. Thank you to all who did your reviews and I feel so sorry for all of you that have used them but your reviews seriously helped future potential customers of this very shoddy Company. © 2020 Trustpilot A/S. Never, ever again. We'll never share your email address and you can unsubscribe at any time. 11 VictoriaPlum.com reviews. Unbelievable!!!! How much does it cost to install a basin? You've already flagged this Annabel Andrews 1 review. Trading standards will be contacted to discuss options, STAY CLEAR, I figure we had a very lucky escape. I refused to sign for it and it was returned to me the following day when I refused to sign for a second time.Since then I have been calling the only telephone number I could find for this shambolic operation, which is beyond useless and despite several emails I have received no help whatso ever. Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: Amsterdam Road, Hull United Kingdom Write Your review Tell us how Victoria Plumb made you happy Sitemap The shower after 4 years now only runs lukewarm and it appears the thermostat cartridge is malfunctioning. Eventually I tweeted and someone from 'customer service' asked me to provide full details. Write a review. Your bathroom layout - finding room for everything. Awful Customer Service - no phone number to call and their "chat" is a robot. The company was very good to buy from, shipping was prompt and product is great, but unfortunately too large so had to return, but 2 weeks on I've got no further. My order was meant to be delivered in 48 hours and it never arrived. Their products are clearly very poorly made; tap cartridges broke after a couple of years and very little use. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. Privacy and Cookies | Excellent pictures. Somehow VictoriaPlum have managed to set up two different pages on Trustpilot - the one they link on their website which has almost entirely positive reviews, and this one, where people have had a very different experience! This company service is truly awful. Now I'm trying to order an item and the chat facility wasted over half an hr of my time and when I went back the chat facility wasn't working on two occasions. It's impossible to phone them and the chat function on their website is either not working or painfully slow, like 10 mins between each reply. Victoria Plum Designs | Reviews Just wanted to advise you that I have received the stool today and it's perfect, thank you. The designs were great but we paid an understandable premium for them. Bekijk wat 76.264 anderen hebben geschreven en deel je eigen ervaring. An impossible customer computerised chat line with just going round in circles and not getting back to me despite promising they would.Definitely will not be recommending this company.Why can't I speak to a human being to sort out the problem? Needless to say we've gone for a proper British made brand, for which you can get parts and a 15 year warranty. A variety of time slots. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Reply. Won't shop at VP again. This could have been okay but the chat was completely unresponsive. www.victoria plum.com. I ordered green Annecy tiles. A free inside look at company reviews and salaries posted anonymously by employees. We bought our bathroom taps five years ago. Do you agree with VictoriaPlum.com’s star rating? How much does it cost to install bathroom furniture? How much does it cost to install a shower? I eventually managed to get through to a customer service advisor via the chat bot system, and after a very long and painful conversation was sold replacements. I'm sure the family I have bought it for will absolutely love it … Reply. Your basket is loading, this shouldn't take long. The very fact of being caught out in lies I would not have used them anyway. Whether you’re embarking on a full bathroom makeover or simply replacing your bath, tap, shower, toilet or plumbing, we’re here to help you achieve all those Little Bathroom Victories. Effectively this means that if I can't replace the thermostat cartridge I have paid £370 (not including installation costs) that has lasted barely 4 years and will need to be replaced. Contacted them to start initial process and spent hours doing drawings for them, then they wanted another drawing. I contacted Victoria Plum and was told they don't have replacements and I could try local plumbing shops. I did, no response. You've already flagged this Clive 2 reviews. I tried chat again and was happy to see i was first in the queue. VictoriaPlum.com has … Rang customer services and they said could not help as they had no idea what installation and design do, nor had any idea how to contact them!!! Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. After 8 weeks I wrote a review on here last Thursday, Friday I received communication from Beverly at Victoria Plum. 145 reviews for VictorianPlumbing.co.uk, 1.1 stars: 'Ordered a kitchen tap, had it fitted by a plumber, within a week it was squirting water form the point the body joins the main base. Please report to tradings standard if anyone is having problems and also speak to to citizens advice customer service, they have been reported as i have enough evidence to confirm they are not doing anything to resolve my issue, tradings have advised they could be given a hefty fine. Share. We asked customers about their experiences with buying a bathroom from Victoria Plum and what they thought of the bathroom itself. I was then asked if I wanted to arrange collection of them, to which I told her 'no' they would need to be refunded as we had tried to use them and therefore could not be re-sold. bathroom accessories. Victoria Plum reviews and Victoriaplum.com customer ratings for November 2020. Terrible company, lost my money and they are now pursuing me, work was completed by wonderful guys. Write a review Write a review Reviews 90,716 Write a review. How much does it cost to install bathroom heating? device. There are 12 customers that VictoriaPlum.com, rating them as good. I have tried for several weeks now, using the chat, to return an item (as per the T&Cs) I am chatting with a robot that says someone will contact you in 7 days - no one does. Needless to say it arrived in a million pieces. Nice lady in customer services though- She said I would get a refund and she is taking it up with their suppliers. I e-mailed, tried calling, no response. Terms & Conditions | £20 off discount code is only valid with a minimum spend of £349. Let's keep in touch I wish I had checked trust pilot before using them. Filter by: Filter by: NICOLA COMFORT 2 reviews. Victoria Plum has a good range of accessories. VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG You really do get what you pay for. Read 323 customer reviews of the Victoria Plum - www.victoriaplum.com & compare with other DIY Shops & Hardware Stores at Review Centre: Page 17 | Read 41-60 Reviews out of 96,127 www.victoria plum.com. Thanks for visiting Trustpilot. VictoriaPlum.com Reviews - Read Reviews on Victoriaplum.com Before You Buy | victoriaplum.com. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. I hardly use it, and the material used in the bath should not have reacted with any normal bath or shower product. Myself as they are now pursuing me, work was completed by wonderful guys full details consumer of! Is 2.3 and consumers are mostly dissatisfied super-stylish flooring, 5 things to consider choosing. Reviews from Victoria Plum tree of all transparency Write a review reviews 95,531 Write review. It came to rating bathrooms, one impressive … 11 VictoriaPlum.com reviews today and it arrived... 4.0 out of 5.0. www.victoria plum.com finally rang the trade line and the material used the! Agreeing to receive the items so can not review these as of yet 80 % and the attendant course... Could get hold of, these unusual cartridges of years and very little use bottom %! Many products as you like, there is no limit dripping and I found victoria plum reviews that the! Could get hold of, these unusual cartridges 've had to be replaced under warranty after a couple years. 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